Answers to Frequently Asked Questions

Does Therapy Work?

YES – there is overwhelming evidence that psychotherapy works. What’s more, the methods of therapy we practice have some of the highest effectiveness rates in existence – read more. Furthermore, we utilize the “best practices” in our field to insure that your particular treatment has the highest success rate we can deliver – read more.

How does therapy Work?

We view therapy as a collaborative process – you are the expert on you, while we are experts in facilitating change. We work together towards your goals, identifying and implementing the skills you need. These can be increasing awareness and insight, testing and challenging perceptions and assumptions, learning to address and resolve conflict effectively, breaking out of bad moods, and making new decisions for behavioral change. Change can feel painful, so we’ll support you at the pace that feels best. Finally we’ll create a plan to identify the early warning signs that problems could be returning and give you solutions to prevent them from ever happening.

What is your approach to therapy at New Growth?

We use Emotionally Focused Therapy, a method documented by research since the 1980s as one of the most effective methods to date. Read more about how EFT is so effective. We encourage you to check out each therapist by watching their videos and reading their personal statements.

How long will therapy take?

All problems are different. The longer the problem has been an issue, the deeper and stronger it gets, resulting in more severe and persistent symptoms. As therapists, we go to the root of the problem to create lasting change. A lot depends on how you respond to going this deep – there is an emotional price-tag and everyone needs to go at their own pace.

How often do we meet?

Studies show that weekly meetings work best – they allows us to gain traction working together on your issue, and since the growth process is cumulative you build on what you learn. Also its important to address set-backs as soon as they occur. This said, we won’t make you dependent on us – it’s important for you to make a transition out of counseling, and we want to be a safety net to insure that the changes you make are going to last.

How much does it cost?

Our counselors have different levels of experience and their fees match this difference – please contact us for more information. A fifty minute session can run between $100-$150. Some of our counselors are able to offer a limited number of scholarships rates below these figures.

What if I can't afford the fees?

We make a limited number of scholarships available to clients who can’t afford our full rates – please contact us to see what we have available at this time. A scholarship involves a lower rate that is offered with conditions. It may last from 10-25 sessions, and may not be available in “prime time” evening appointments.

How do I use my insurance?

You can seek direct reimbursement from your insurance provider if you are permitted to go to out-of-network providers (New Growth is out-of-network).  Although we do not accept insurance as payment, we can help you seek reimbursement.  Go here for details.

What forms of payment to you accept?

Visa, Mastercard, Check, Cash.

Can I get an evening or weekend appointment?

Each counselor has a different schedule, so please check with us directly. Generally, we are available Monday through Friday and evening hours are available. Some of our therapists have hours on the weekends. All meetings are by appointment only – we do not accept walk-ins, so please call us to make an appointment.

How do I get started?
What happens at my first session?

Your success is our focus from the outset.  We need to understand you as a person, and will ask to hear your story and understand your perspective.  This allows us to craft a plan that will get you to the finish line in an efficient and timely manner.

At the end of the session, you will be asked to complete a 1 minute evaluation of the meeting – this gives you the opportunity to offer information to the therapist about what worked and what didn’t.  If you felt good about the session and wanted to proceed, you can schedule your follow-up session at the end, or later online.

Does my counselor seek regular training?

Yes. We receive constant training and consultation to keep at the “top of our game.” We value our own growth as professionals and people, and continually work to improve our skills and effectiveness.

What is a Registered MFT Intern?

Interns in Marriage and Family Therapy (MFT Interns) have their Master’s Degree in Marriage and Family Therapy, have completed 300-500 clinical counseling hours prior to graduating, and are registered and approved to provide therapy by the California Board of Behavioral Sciences. By law, MFT interns are required to meet with a Licensed Marriage and Family Therapist every week for supervision. Supervision involves reviewing your case, the treatment plan, monitoring your progress, and ensuring that you are receiving effective therapy. As a client, you also have access to communicate with the supervisor if you should ever have any questions. Supervisors at New Growth require interns to videotape their sessions so the actual work can be reviewed. This helps insure that you receive the highest quality therapy. Working with an intern can be a gratifying and positive experience because interns are often highly motivated to improve and learn. And because they are getting top-notch supervision, its like you get two therapists working on your case for the price of one!

Do you have a social media policy?

Yes. We invite you to follow New Growth Counseling on all the social media outlets, however, our therapists are personally not permitted to accept friend requests from current or former clients on any social networking site. Adding clients as friends on these sites can compromise client privacy and confidentiality. It can also negatively affect the therapeutic relationship, which would be considered unethical by our licensing board.

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